Frequently asked questions

MaaSify Collectible sells a hand-picked range of phone cases, electronics and hand-picked. Every product is filmed in hand so you can see the real thing before you buy, and many designs are also listed on our Meesho store.

Yes, on everything you can add to the cart: cash on delivery is available across India with a ₹19 COD fee plus ₹49 shipping, on orders up to ₹1,500. Paying online is cheaper: shipping is free and you get 5% off (up to ₹40). Members-only items such as electronics are ordered through our WhatsApp community, where payment and delivery are agreed with you directly.

Electronics is sold only to members of our WhatsApp community. Join the community from any page, then message us there with the product you want. We confirm the price, shipping and payment with you in person before anything is sent.

Right now we stock cases for the iPhone 17 Pro, iPhone 17, iPhone 16 Pro, iPhone 15, iPhone 14 Pro and iPhone 13, and we add new models and designs every week. Each case is cut for a specific model, so choose your exact model on the product page.

Products come with a reel filmed in hand showing the actual item, alongside the studio photos, so you can see the real colour and finish before you buy.

Yes. Many of our phone cases are also listed on Meesho under MaaSify Innovations, and each product page has a Shop on Meesho button that opens the matching listing. Buying here gets you the prepaid discount and free shipping.

For phone cases: UPI, debit and credit cards (RuPay, Visa, Mastercard), netbanking and wallets through PayU, plus cash on delivery across India. Members-only items are paid as agreed with us in our WhatsApp community.

Yes, on everything in the cart. Current offers are listed at checkout, for example WELCOME10 for 10% off a first order paid online. Most codes work with online payment, and they stack with the automatic 5% prepaid discount up to a limit.

Yes, before it ships. Open your order from the confirmation email and choose Switch to online payment; the prepaid discount and free shipping apply to the new total.

Yes, free of charge until it ships. Message us with your order number and we cancel it; prepaid orders are refunded in full.

Orders are dispatched within 1-2 business days and usually delivered within 4-7 business days, depending on the pincode. Tracking details are emailed when the order ships, and you can check status any time on the Track order page.

If a product arrives damaged, defective or different from what you ordered, tell us within 7 days of delivery with an unboxing photo or video. We replace it or refund you in full.

Use the Track order page with your order number and mobile number, or open the link in your confirmation email. Once shipped, the courier name and tracking number appear there.

We ship to serviceable pincodes across India. Enter your pincode at checkout and the city and state fill in automatically.